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Scotiabank uses AI to automate targeted sales pitches

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One of Canada’s largest banks is leveraging its artificial intelligence (AI) platform to automate sales pitches to customers. Scotiabank last week debuted C. Mee, pronounced “see me,” a new tool designed to improve the customer experience, and approximately 10 million Canadian retail banking customers are now engaging with the tool. C. Mee leverages the $901.8 […]